Effective Date: 02-02-2026

At EZ Umrah (“we,” “our,” or “us”), your privacy is a top priority.
This Privacy Policy explains how we collect, use, and share your personal information
when you use our website
https://ez-umrah.com
and our services, including your rights under applicable privacy laws such as the
California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR),
where applicable.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

A. Information You Provide Directly

• Name, email address, phone number, and other contact details
• Travel preferences, Umrah booking details, or inquiries submitted through forms
• Payment information when you make purchases or bookings

B. Information Collected Automatically

• IP address, browser type, device information, and operating system
• Pages visited, time spent on the site, and other usage analytics
• Cookies, web beacons, and similar tracking technologies

C. Information From Third Parties

• Social media profiles if you log in via social accounts
• Marketing or advertising partners

2. How We Use Your Information

• Provide and manage Umrah booking services and customer support
• Communicate with you about your inquiries, bookings, and promotions
• Improve our website, services, and user experience
• Comply with legal obligations
• Personalize marketing messages and advertising (with your consent where required)

3. Sharing Your Information

We do not sell personal information for profit, but we may share data with trusted
third-party service providers for operational purposes, including:

• Payment processors, travel operators, and customer support providers
• Marketing and advertising partners
• Legal or regulatory authorities if required by law

Under CCPA/CPRA, “sharing” information with service providers for advertising purposes
may be considered a sale.

Your Rights to Opt Out of Sale or Sharing

If you are a California resident, you have the right to opt out of the sale or sharing
of your personal information.

Do Not Sell or Share My Personal Information

We will process your request promptly and ensure your data is excluded from any sale or sharing.

4. Your Privacy Rights

For California Residents (CCPA/CPRA)

• Request access to the personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information
• Non-discrimination for exercising your privacy rights

For EU Residents (GDPR)

• Access, correct, or request deletion of your personal data
• Request restriction of processing or data portability
• Withdraw consent at any time
• Lodge complaints with a data protection authority

To exercise your rights, please contact us at:

• Email: support@ez-umrah.com
• Phone: +971 55 191 0785

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic,
and serve relevant advertisements. You can manage cookie preferences through your browser
settings or our cookie banner.

6. Data Retention

We retain your personal information only as long as necessary to provide services,
comply with legal obligations, and fulfill business purposes. When no longer needed,
data is securely deleted or anonymized.

7. Security

We implement reasonable technical and organizational measures to protect your personal
information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the
privacy practices or content of these external sites. We encourage you to review the
privacy policies of any websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13
(or the applicable minimum age in your jurisdiction). We do not knowingly collect
personal information from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. The “Effective Date” at the top of this page
indicates when this policy was last revised. We encourage you to review this policy periodically.

11. Contact Us